Recent work
Featured
Recent work
Help center for ShipStation UI and API users. Hosted on Zendesk, contains 600+ help articles authored and managed by my team.
Help center for users of Stamps.com web and Windows client products. Hosted on Zendesk, contains 200+ help articles authored and managed by my team.
Principles to Guide Document Design. MATC graduate school project (2017).
Slideshow presentation to accompany the analysis of the Ghibli Museum website text.
UX recommendation report for the City of Houston’s Bureau of Pollution Control and Prevention website. MATC internship project, 2017.
An analysis of the Studio Ghibli Museum English language website text, and recommendations to improve the text for native English speakers.